Frequently Asked Questions
Check out the answers of some of our most commonly asked questions!
We use a variety of 3D printing technologies, including Fused Deposition Modeling (FDM), Stereolithography (SLA), Selective Laser Sintering (SLS), and more. Each technology has its unique advantages, catering to different needs in terms of material choice, finish, and durability.
We offer a wide range of materials, including PLA, ABS, PETG, Nylon, Resin, TPU, and more specialized materials like metal and wood-fill filaments. Material selection depends on the desired properties of your final product such as strength, flexibility, and heat resistance.
You can submit your design files directly through our website. We accept various file formats, including STL, OBJ, and 3MF. Please ensure your design meets our submission guidelines detailed on our Quotes page.
Yes, we offer design assistance services. Our team can help you create a new design from scratch or modify an existing model. Contact us for a consultation and quote.
The turnaround time varies based on the complexity and size of the project, as well as the current workload. Generally, small to medium projects take 1-5 business days. We will provide a more accurate timeframe with your quote.
The cost is based on several factors including the volume of material used, print time, the complexity of the design, and the type of material selected. Contact us for a detailed quote.
Yes, we offer discounts for bulk orders and repeat customers. The discount structure varies, so please contact us for more information.
Yes! We ship almost anywhere in the world!
We take confidentiality and intellectual property rights very seriously. All client designs are kept strictly confidential and are only used for the purpose of the print job. We do not claim any ownership of your designs.
Customer satisfaction is our top priority. If you’re not satisfied with the final product, please contact us to discuss the issue. We offer revisions or refunds according to our return and refund policy.