Frequently Asked Questions

Check out the answers of some of our most commonly asked questions!

What 3D printing technologies do you use?

We use a variety of 3D printing technologies, including Fused Deposition Modeling (FDM), Stereolithography (SLA), Selective Laser Sintering (SLS), and more. Each technology has its unique advantages, catering to different needs in terms of material choice, finish, and durability.

What materials can I choose from for my print?

We offer a wide range of materials, including PLA, ABS, PETG, Nylon, Resin, TPU, and more specialized materials like metal and wood-fill filaments. Material selection depends on the desired properties of your final product such as strength, flexibility, and heat resistance.

How do I submit a design for printing?

You can submit your design files directly through our website. We accept various file formats, including STL, OBJ, and 3MF. Please ensure your design meets our submission guidelines detailed on our Quotes page.

Can you help me design or modify an existing 3D model?

Yes, we offer design assistance services. Our team can help you create a new design from scratch or modify an existing model. Contact us for a consultation and quote.

What is the turnaround time for a print job?

The turnaround time varies based on the complexity and size of the project, as well as the current workload. Generally, small to medium projects take 1-5 business days. We will provide a more accurate timeframe with your quote.

How is the cost of a 3D print job determined?

The cost is based on several factors including the volume of material used, print time, the complexity of the design, and the type of material selected. Contact us for a detailed quote.

Do you offer bulk or repeat order discounts?

Yes, we offer discounts for bulk orders and repeat customers. The discount structure varies, so please contact us for more information.

Do you ship internationally?

Yes! We ship almost anywhere in the world!

What is your policy on confidentiality and intellectual property?

We take confidentiality and intellectual property rights very seriously. All client designs are kept strictly confidential and are only used for the purpose of the print job. We do not claim any ownership of your designs.

What if I am not satisfied with the final product?

Customer satisfaction is our top priority. If you’re not satisfied with the final product, please contact us to discuss the issue. We offer revisions or refunds according to our return and refund policy.

Have a Question?

Contact us today for a free consultation of how we can help your project succeed.