Privacy Policy
Effective Date: July 14, 2026
Print My Parts (“PrintMyParts,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request quotes, upload design files, purchase manufacturing services, or otherwise interact with us.
By using PrintMyParts.io, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
Depending on how you use our website, we may collect the following information.
Personal Information
When you create an account, request a quote, place an order, or contact us, we may collect:
- Name
- Company name (if applicable)
- Email address
- Telephone number
- Billing address
- Shipping address
Manufacturing Files
To provide our services, you may upload:
- STL files
- STEP files
- IGES files
- CAD drawings
- Technical documentation
- Images
- Other manufacturing-related files
These files may contain proprietary or confidential information.
Payment Information
Payments are securely processed by Stripe.
We do not store your complete credit card numbers or payment credentials on our servers. Payment information is collected and processed directly by Stripe in accordance with Stripe’s Privacy Policy.
Automatically Collected Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral URLs
- Cookie identifiers
Cookies
We use cookies and similar technologies to:
- Keep you logged into your account
- Remember your preferences
- Improve website functionality
- Measure website traffic
- Analyze visitor behavior
- Improve marketing effectiveness
You can control cookies through your browser settings, although disabling cookies may affect website functionality.
Analytics and Advertising
We use third-party analytics and marketing services, including:
- Google Analytics
- Meta (Facebook)
These services may use cookies and similar technologies to understand how visitors use our website, improve our services, and measure advertising performance.
How We Use Your Information
We use your information to:
- Provide manufacturing and 3D printing services
- Generate quotes
- Process orders
- Ship products
- Communicate about your orders
- Respond to customer support requests
- Improve our website and services
- Prevent fraud and abuse
- Comply with legal obligations
- Send marketing communications (where permitted by law)
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties when necessary to provide our services, including:
- Stripe for payment processing
- SeekMake for manufacturing fulfillment and partner coordination
- Shipping carriers
- Cloud hosting providers
- Analytics providers
When necessary to fulfill your order, your uploaded manufacturing files may be shared with carefully selected manufacturing partners under confidentiality obligations.
We only share the information reasonably necessary to complete your requested services.
CAD Files and Intellectual Property
Uploaded CAD files and manufacturing documentation remain your property.
We use uploaded files solely for:
- Generating quotes
- Manufacturing requested parts
- Customer support
- Quality assurance
We do not sell, license, or publicly distribute your uploaded files.
Where manufacturing partners are used to fulfill an order, only the files necessary to complete that order will be shared.
Data Retention
We retain personal information and uploaded files only as long as reasonably necessary to:
- Provide our services
- Maintain customer records
- Resolve disputes
- Meet legal or accounting obligations
In general, manufacturing files may be retained for up to one year after order completion unless a longer retention period is required for business or legal purposes.
Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information.
While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
International Users
PrintMyParts.io serves customers worldwide, including customers located in the United States and the European Union.
By using our services, you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your information
- Correct inaccurate information
- Delete your information
- Restrict certain processing
- Object to certain uses of your information
- Request a copy of your data
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion of certain information, and request correction of inaccurate information.
PrintMyParts.io does not sell personal information.
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process personal data only where we have a lawful basis to do so, including:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent where required
Children’s Privacy
PrintMyParts.io is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised Effective Date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
PrintMyParts.io
Hudson, Wisconsin, USA
Email: contact@printmyparts.io (or your preferred contact email)
